Welcome to Elcot Environmental

the UK’s Leading Japanese Knotweed Removal Specialists - Since 1982

Elcot Environmental Privacy Policy

This privacy policy is for the website www.elcotenviro.com and details the privacy of its users who choose to use it. 

Here at Elcot Environmental we understand that your personal information is private & we respect your privacy completely. We will never sell on or pass your personal data to other companies, so you can be assured that your card details, email, address and any other details that you provide are safe with us. By using our website, you’re agreeing to be bound by this Policy.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

Any questions regarding this Policy and our privacy practices should be sent by email to enquiries@elcotenviro.com or by writing to Elcot Environmental Limited, 1 Kingsdown Lane, Blunsdon, Stonesfield Swindon SN25 5DL. Alternatively, you can telephone 01793 700100.

How & what information do we collect from you?

We obtain information about you when you use our website, for example, when you contact us about products and services or to make an enquiry.

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when you visited the website.

How is your information used?

This website and its owners use any information submitted to:

  • process contracts that you have agreed to;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you;
  • process a job application;
  • improve the functionality or user journey of our website.

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.

Your details are not sold on or rented to any third parties, now will we share your details to third parties for marketing purposes.

Accessing and updating your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at enquiries@elcotenviro.com, or write to us at Elcot Environmental Limited, 1 Kingsdown Lane, Blunsdon, Stonesfield Swindon SN25 5DL. Alternatively, you can telephone 01793 700100.

Website Security Precautions

We currently require no sensitive details (such as payment details) to be entered online.

Non-sensitive details (such as you email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that they do so at their own risk.

Use of cookies

Like many websites, the Elcot Environmental website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and in some instances deliver a more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Newsletters

With your permission, we may send you email newsletters or mailings to keep you up to date with everything going on at Elcot Environmental such as latest products, offers and news. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

We endeavour to only include quality, safe and relevant external links on our website. However, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

When talking about our company or brands via social media we expect a certain level of sound judgement and common sense. We reserve the right to report and/or remove malicious or factually incorrect material regarding our company or brands. Comments should always be related to the topic of our business. Any material promoting other services or spam will be reported and/or removed

Acceptance of this Policy

By using the www.elcotenviro.com website, you signify your acceptance of this privacy policy. If you do not agree to this policy, please do not use our site. If we make any changes to this policy, we will update the date below, and your continued use of the site will signify your acceptance of these changes.

Last Updated 09/05/18

The Nurseries
Kingsdown Lane
Blunsdon
Swindon
SN25 5DL


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